Thursday, 8 December 2016

MKT 515 Week 11 Final Exam – Strayer New



Click On The Link Below To Purchase A+ Graded Material
Instant Download


Chapter 9 Through 19


Chapter 9


Multiple Choice

1.  In global market entry, all of the following are entry decisions that must be made by 
     management before entering an international market EXCEPT:

     a.   decide on the time of entry.
     b.   decide on  the target product/market.
c.       decide on the goals of the target markets.
d.      decide on the mode of entry.
e.       decide on the target budget.


2.  When marketers are making the decision to enter an international market or not, the
     first step is generally to:

     a.  decide on the target budget.
     b.  decide on  the target product/market.
     c.  decide on the goals of the target markets.
     d.  decide on the mode of entry.
     e.  decide on the time of entry.


3.  When marketers are making the decision to enter an international market or not, the
     final step in the decision process is generally to:

     a.  decide on a control system to monitor the performance of the entered market.
     b.  decide on  the target product/market.
     c.  decide on the goals of the target markets.
     d.  decide on the mode of entry.
     e.  decide on the time of entry.


4.  Which of the following most accurately describes the first step in the market entry
     decision process?

     a.  Decide on the goals of the target markets.
     b.  Decide on the mode of entry.
     c.  Decide on the time of entry.
     d.  Decide on the target product/market.
     e.  Decide on the marketing mix plan.


5.  Which of the following is a step in the market entry decision process?

     a.  Forecast a corporate budget.
     b.  Conduct a marketing audit.
     c.  Decide on a mode of entry.
     d.  Review transportation strengths.
     e.  Analyze domestic demand.


6.  To identify market opportunities for a given product or service, the international
     marketer usually starts off with a large pool of candidate countries.  To narrow down
     this pool, the company will typically do a(n) _______________________.

     a.  internal audit.
     b.  external audit.
     c.  cross-border budget.
     d.  preliminary screen.
     e.  econometric analysis.


7.  The goals of a preliminary screen to determine market opportunities are to minimize
     mistakes of ignoring countries that offer viable opportunities for the product and:

     a.  offending local governments.
     b.  offending local cultures.
     c.  offending local merchants.
     d.  violating local advertising laws.
     e.  not wasting time on countries that offer little or no potential.


8.      The four-step procedure that can be employed for the initial screening process
      includes all of the following EXCEPT:

     a.  select indicators and data selection.
     b.  analyze parallel strengths and weaknesses of the market.
     c.  determine the importances of country indicators.
     d.  rate the countries in the pool on each indicator.
     e.  compute the overall scores for each country.


9.  When Colgate-Palmolive sees prospects in countries with purchasing power as a
     major driver behind market opportunities and Coca-Cola looks at per capita income
     and the number of minutes that it would take someone to work to be able to afford a
     Coca-Cola product, they are following which of the following steps of the initial
     screening process for market entry?

     a.   indicator and data selection.
     b.  analyze parallel strengths and weaknesses of the market.
     c.  determine the importances of country indicators.
     d.  rate the countries in the pool on each indicator.
     e.  compute overall scores for each country.


10. A four-step procedure that can be employed for the initial screening process includes
      the following EXCEPT:

     a.  select indicators and collect data.
     b.  determine importance of country indicators.
     c.  hire outside consultants to do a marketing audit.
     d.  rate the countries in the pool on each indicator.
     e.  compute overall score for each country.


11. When Coca-Cola looks at per capita income and the number of minutes that it would
      take for somebody to work to be able to afford a Coca-Cola product, the company is
      following which of the following steps of the initial screening process for
      market entry?

     a.   indicator and data selection.
     b.  analyze parallel strengths and weaknesses of the market.
     c.  determine the importances of country indicators.
     d.  rate the countries in the pool on each indicator.
     e.  compute overall scores for each country.


12. Wrigley, the U.S. chewing gum manufacturer, has not been interested in most Latin
     American markets because many of the local governments imposed ownership
     restrictions.  This would be an example of ________________ in markets.

     a.  finding opportunities
     b.  “weeding out”
     c.  cross-fertilization
     d.  demand conflict
     e.  unfairness


13. One method of assessing whether a company should enter a foreign market or not is
      to use an opportunity matrix.  To use such a matrix, the marketer should assess high,           
      moderate, and low opportunities as measured on business and political risk and
      ___________________ scales or cells.

     a.  demand
     b.  financial constraints
     c.  market opportunities
     d.  market sensitivity
     e.  distance from home market


14. All of the following are major external criteria for making a decision as to a mode of
      entry into a foreign market EXCEPT:

     a.  company leadership.
     b.  market size and growth.
     c.  need for control.
     d.  government regulations.
     e.  local infrastructure.


15. The key determinant in the market entry choice decisions is the:

     a.  risk.
     b.  local infrastructure.
     c.  flexibility.
     d.  internal resources and assets.
     e.  market size and growth potential.


16.  In the mode of entry, many companies see liaison office as a low-cost
       ___________________.

     a.  joint venture
     b.  export management company
     c.  listening post
     d.  contract exporter
     e.  alliance post


17. The ____________________ of a market refers to the country’s distribution system,
     transportation network, and communication system.

     a.  demographic environment
     b.  infrastructure
     c.  logistical
     d.  physical distribution
     e.  physical infrastructure


18. Markets can be classified in four types of countries based on their respective market
     attractiveness.  All of the following are part of the classification scheme EXCEPT:

     a.  platform countries.
     b.  emerging countries.
     c.  low-tech countries.
     d.  growth countries.
     e.  maturing and established countries.


19. Markets can be classified in four types of countries based on their respective market
     attractiveness.  Which of the following of those types can be used to gather
     intelligence and establish a network?

     a.  platform countries.
     b.  emerging countries.
     c.  maturing and established countries.
     d.  growth countries.
     e.  none of the above.


20. Markets can be classified in four types of countries based on their respective market
     attractiveness.  Hong Kong and Singapore would fall into which of the types listed
     below (where the purpose would be to gather intelligence and establish a network)?

     a.  platform countries.
     b.  emerging countries.
     c.  maturing and established countries.
     d.  growth countries.
     e.  none of the above.


21. Markets can be classified in four types of countries based on their respective market
     attractiveness.  Which of the following of those types can be used to build up an
     initial presence (such as through a liaison office)?

     a.  platform countries.
     b.  emerging countries.
     c.  maturing and established countries.
     d.  growth countries.
     e.  none of the above


22. Markets can be classified in four types of countries based on their respective market
     attractiveness.  Vietnam and the Philippines would fall into which of the types listed
     below (where the purpose would be to build up an initial presence such as through a
     liaison office)?

     a.  platform countries.
     b.  emerging countries.
     c.  maturing and established countries.
     d.  growth countries.
     e.  none of the above.


23. Markets can be classified in four types of countries based on their respective market
     attractiveness.  Which of the following countries would most likely be listed as a
     maturing/established market?

     a.  China.
     b.  Burma.
     c.  India.
     d.  Taiwan.
     e.  China.


24. Markets can be classified in four types of countries based on their respective market
     attractiveness.  Which of the following countries would most likely be listed as an
     established/maturing market?

     a.  China.
     b.  the Philippines.
     c.  India.
     d.  Vietnam.
     e.  Japan.


25. Markets can be classified in four types of countries based on their respective market
     attractiveness.  Which of the following countries would most likely be listed as
     a growth country?

     a.  Hong Kong.
     b.  Vietnam.
     c.  China.
     d.  Taiwan.
     e.  Japan.


26. A _________________________ perspective argues that the desirable governance
     structure (high- versus low-control mode) will depend on the comparative transaction
     costs (the costs of running an operation). 

     a.  demand-delivery
     b.  just-in-time management
     c.  management-by-objectives
     d.  quantity-cost allocation
     e.  transaction-cost analysis


27. From a transaction-cost analysis perspective, market failure typically happens when
     transaction-specific assets become _________________ and therefore more high-
     control situations are needed.

     a.  optional
     b.  valuable
     c.  expendable
     d.  less-valuable
     e.  weaker


28. Most companies start their international expansion with _________________.

     a.  exporting
     b.  joint ventures
     c.  licensing
     d.  franchising.
     e.  contract manufacturing.


29. In the area of exporting, a middleman could be an __________________________.

     a.  export outsourcing company
     b.  export management company
     c.  export production company
     d.  export specialist company
     e.  export manufacturing company


30. Companies that plan to engage in exporting have a choice between indirect,
      _________________, and direct exporting.

     a.  licensing
     b.  parallel
     c.  cooperative
     d.  venture
     e.  summation


31. _______________________ means that the firm uses a middleman based in its home
      market to do the exporting.

     a.  Licensing
     b.  Contract manufacturing
     c.  Cooperative exporting
     d.  Venture exporting
     e.  Indirect exporting


32. ___________________ offers several advantages.  Chief among these
     are the firm gets instant foreign market expertise, very little risk is involved, and
     no major resource commitments are required.

     a.  Licensing
     b.  Parallel exporting
     c.  Cooperative exporting
     d.  Direct exporting
     e.  Indirect exporting


33. ___________________ has disadvantages.  Chief among these are that the company
     has little or no control over the way their product is marketed in a foreign country,
     lack of adequate sales support (among other support variables) can lead to poor sales,
     and bad decisions made by an intermediary can damage the corporate image.

     a.  Licensing
     b.  Parallel exporting
     c.  Cooperative exporting
     d.  Direct exporting
     e.  Indirect exporting


34. ______________________ means that the firm enters into an agreement
     with another firm (local or foreign) where the partner will use its distribution network
     to sell the exporter’s goods.

     a.  Licensing
     b.  Parallel exporting
     c.  Cooperative exporting
     d.  Venture exporting
     e.  Indirect exporting


35. ______________________ means that the company sets up its own
     export organization within the company and relies on a middleman based in a
     foreign market (foreign distributor).

     a.  Licensing
     b.  Parallel exporting
     c.  Cooperative exporting
     d.  Direct exporting
     e.  Indirect exporting


36. Cooperative exporting is also called:

     a.  specialist exporting.
     b.  lean exporting.
     c.  long-range exporting.
     d.  backward exporting.
     e.  piggyback exporting.


37. One of the most popular forms of cooperative exporting is _________________.
     With this method, the company uses the overseas distribution network of another
     company (local or foreign) for selling its goods in the foreign market.

     a.  parallel exporting.
     b.  venture exporting.
     c.  piggyback exporting.
     d.  make-or-buy exporting.
     e.  foreign export management exporting.


38. One of the main advantages of direct exporting over indirect exporting is that the
     exporter has more:

     a.  leverage.
     b.  risk.
     c.  control over its operations.
     d.  budget.
     e.  leadership.


39. ___________________ is a contractual strategy where the firm offers some
     proprietary assets to a foreign company in exchange for royalty fees.

     a.  Licensing
     b.  Parallel exporting
     c.  Cooperative exporting
     d.  Direct exporting
     e.  Indirect exporting


40.  The Oriental Land Company in Japan owns Tokyo Disneyland.  This would be
      an example of an international _________________ agreement between the
      Oriental Land Company (owner) and Disneyland (receives royalties).

     a.  licensing
     b.  parallel exporting
     c.  cooperative exporting
     d.  direct exporting
     e.  indirect exporting


41. Benefits of licensing include:

     a.  not very demanding on company resources.
     b.  always protected against copying or technical theft.
     c.  always a strong partner relationship.
     d.  low profits, therefore, low taxes.
     e.  licensee is always enthusiastic.


42. Nurturing a future competitor is the biggest danger in ___________________.

     a.  licensing
     b.  parallel exporting
     c.  cooperative exporting
     d.  direct exporting
     e.  indirect exporting


43. One of the most popular entry modes in the international marketplace for service
     firms is:

     a.  licensing.
     b.  franchising.
     c.  cooperative exporting.
     d.  direct exporting.
     e.  indirect exporting.


44. According to the textbook, in franchising, companies can capitalize on a _______________________________.

     a.  cheap business formula.
     b.  expensive business formula.
     c.  winning business formula.
     d.  parallel business formula.
     e.  hybrid business formula.


45. One of the most popular franchise plans used in international marketing is
     ____________________ where the franchiser gives the franchise to a local
     entrepreneur who in turn sells local franchises within a territory.

     a.  sales franchise
     b.  master franchise
     c.  strategic franchise
     d.  cross-country franchise
     e.  border-territory franchise


46. In ____________________, the company arranges with a local manufacturer to
     manufacture parts of the product or even the entire product.  The marketing of the
     product, however, is still the responsibility of the international firm.

     a.  licensing
     b.  franchising
     c.  cooperative exporting
     d.  contract manufacturing
     e.  indirect exporting


47. ___________________ are(is) the prime motivation behind contract manufacturing.

     a.  Advertising cooperation
     b.  Leadership
     c.  Cost savings
     d.  Profit expansion
     e.  Desire to be part of a cartel


48. Like licensing and franchising, nurturing a future competitor is one of the biggest
     dangers in ___________________.

     a.  contract manufacturing.
     b.  parallel exporting.
     c.  cooperative exporting.
     d.  using an export management company.
     e.  indirect exporting.


49. In contract manufacturing, because of “nurture-a-future competitor” threat, many
      companies prefer to make ___________________ or products that involve
      proprietary design features in-house.

     a.  just-in-time items
     b.  under-value items
     c.  low-value items
     d.  high-value items
     e.  none of the bove


50. With a __________________, the foreign company agrees to share equity and other
     resources with other partners to establish a new entity in the target country.

     a.  contract manufacturing agreement
     b.  parallel exporting agreement
     c.  cooperative exporting agreement
     d.  export management company
     e.  joint venture


PAD 530 Week 11 Discussion Questions – Strayer NEW



Click On The Link Below to Purchase A+ Graded Material
Instant Download



Week 11 DQ 1
"Looking Back" Please respond to the following:
·         Assume that you have been selected as an expert panelist at the next Society for Human Resource Management seminar to discuss the future of federal employees. Discuss at least two points that you would address in your speech regarding their future.
Class, please follow this format when responding:
Assume that you have been selected as an expert panelist at the next Society for Human Resource Management seminar to discuss the future of federal employees. Discuss at least two points that you would address in your speech regarding their future
Point 1:
Point 2:


Week 11 DQ 2
"Looking Ahead" Please respond to the following:
·         Discuss at least two areas, or policy changes, discussed in this course that you believe will have a significant effect on the field of public personnel management in the next 10 years. 
Class, please follow this format when responding:
Discuss at least two areas, or policy changes, discussed in this course that you believe will have a significant effect on the field of public personnel management in the next 10 years
Area, or policy change 1:
Area, or policy change 2:




PAD 500 Week 11 Discussion Questions – Strayer NEW



Click On The Link Below to Purchase A+ Graded Material
Instant Download



Week 11 DQ 1
"Public Administration, the Citizen, and the Consumer."  Please respond to the following:


·         Describe how your attitude toward public administration and public administrators has changed. If it has not changed, explain why.
·         Speculate on how the course might affect your career or career plans.
·         Will the course cause you to change how you interact with public service people as a consumer? As a citizen? Explain.

Week 11 DQ 2
"Public Administration Careers."  Please respond to the following:


·         Describe the public administration career that would MOST appeal to you.
·         Describe the public administration career that would LEAST appeal to you.
·         Explain how the course changed your perspective on public administration careers in general.



MKT 500 Week 11 Discussion Question – Strayer New


Click on the Link Below to Purchase A+ Graded Course Material


"Reflection"  Please respond to the following:
•           Reflecting on the past ten (10) weeks, specify what you believe are the two (2) most important concepts you have learned in this course.
•           Predict two (2) ways you will be able to apply these concepts to your current job and career in the future. Give your opinion on the manner in which this course’s learning outcomes contribute to the MBA curriculum. Provide a rationale for your response.




MKT 475 Week 11 Quiz – Strayer



Click on the Link Below to Purchase A+ Graded Course Material


Quiz 10 Chapter 15

Strategic Marketing Implementation and Control

True/False Questions

1. The analytical dimension of marketing planning process is concerned with the organizational structure in which planning is carried out, along with the associated information resources and corporate culture.




2. Internal marketing involves developing programs to win line management support for new strategies.




3. External marketing involves changing the attitudes and behavior of employees working at key points of contact with customers.




4. Internal marketing goals include promoting the external marketing strategy.





5. The balanced scorecard method is used to implement marketing plans.




6. The balanced scorecard method formally includes an assessment of the strategy component across all aspects of the business unit at the same time.




7. A benefit of the balanced scorecard methodology is that it is feasible for any business unit level strategy and provides a means to link performance evaluation to strategy implementation.




8. The second step in marketing evaluation and control is determining performance metrics and standards.




9. When monitoring a firm’s effectiveness of marketing activities, external information sources must be excluded.




10. Marketing metrics should be chosen to reflect issues most closely linking marketing investments with value chain requirements.




Multiple Choice Questions

11. The _____ indicates marketing objectives and the strategy and tactics for accomplishing the objectives, and guides implementation and control. 
A. strategic marketing plan
B. traditional marketing design
C. integrated marketing communications
D. market positioning strategy


   

12. Which of the following techniques guides short-term marketing activities?
A. Strategic marketing plan
B. Annual marketing plan
C. Situation analysis
D. Positioning strategy


   

13. Which of the following marketing planning process dimensions is concerned with an organization’s structure, associated information resources, and corporate culture?
A. Analytical process dimension
B. Behavioral process dimension
C. Organizational process dimension
D. Cognitive process dimension




14. Which of the following marketing planning process dimensions is concerned with managerial perceptions, participation, and strategic assumptions?
A. Analytical process dimension
B. Cognitive process dimension
C. Organizational process dimension
D. Behavioral process dimension




15. Which of the following marketing planning process dimensions is concerned with techniques, procedures, systems, and planning models?
A. Analytical process dimension
B. Cognitiveprocess dimension
C. Organizational process dimension
D. Behavioral process dimension




16. Which of the following is true about internal marketing?
A. It positions the marketing strategy in the customer marketplace.
B. Its goals include promoting the external marketing strategy.
C. It aims at providing superior external customer service to support internal strategy.
D. Its aim is to better align internal market objectives with external capabilities.





17. Which of the following is true about internal marketing?
A. It positions the marketing strategy in the customer marketplace.
B. It involves changing the attitudes and behavior of customers at key points of contact with employees.
C. It is aimed at the potential customers within the company.
D. It is targeted at particular market segments and niches.




18. _____ is a formalized management control system that implements a given business unit strategy by means of activities across four areas: financial, customer, internal business process, and learning and growth (or innovation).
A. Benchmarking
B. Internal strategy-organization fit
C. Strategic marketing audit
D. Balanced scorecard method




19.Which of the following is true of the balanced scorecard method?
A. It translates aggregate and broadly defined strategies to very specific actions.
B. It provides a means to link customer satisfaction with value orientation.
C. It is not feasible for business unit level strategies.
D. It does not assess the strategy component across all aspects of the business unit.




20. The _____ approach allows consideration of specific activities which will accomplish the objective, but also formally includes an assessment of the strategy component across all aspects of the business unit at the same time. 
A. vertical assessment
B. balanced scorecard
C. strategic marketing audit
D. benchmarking




21. Which of the following is the initial step in setting up a strategic marketing evaluation program?
A. Obtaining and analyzing information for performance-gap identification
B. Selecting performance criteria and choosing relevant marketing metrics
C. Conducting strategic marketing audit
D. Assessing performance and taking necessary action




22. Which of the following is the strategic marketing audit used for?
A. To translate broadly defined marketing strategy into very specific actions
B. To provide a means to link performance evaluation to strategy implementation
C. To ensure that activities in one area do not interfere with activities in another area
D. To initiate a formal strategic marketing planning program




23. The results of the _____ provide the basis for selecting performance criteria and choosing relevant marketing metrics to assess actual performance against plans and tactical intent.
A. strategic marketing audit
B. integrated marketing communications
C. balanced scorecard
D. customer relationship analysis




24. _____ use both internal and external information sources to provide a structure for monitoring the effectiveness of marketing activities and strategies.
A. Marketing segmentation strategies
B. Balanced scorecard methods
C. Marketing metrics
D. Salesforce strategies




25. The choice of the most relevant marketing metrics should be made in the light of the need to:
A. track performance relative to alliances.
B. track performance relative to suppliers.
C. track performance over investment capabilities.
D. measure performance relative to strategy.




26. Which of the following is a danger of using a marketing dashboard?
A. The dashboard contains metrics only relevant to assessing past performance.
B. The dashboard contains metrics which only give insight into present performance.
C. The dashboard contains metrics which only give insight into future developments.
D. The dash board contains only metrics related to the main business drivers.




27. Which of the following approaches is a quality control technique useful in determining when operating results are fluctuating normally or instead are disorderly?
A. Value chain analysis
B. Statistical process-control methods
C. Benchmarking
D. Data-control processes




28. _____ is/are used to analyze and improve results in marketing performance measures such as the number of orders processed, customer complaints, and territory sales.
A. Value chain analysis
B. Benchmarking
C. Quality-control charts
D. Cluster analysis




29. A _____ indicates when the process is experiencing normal variation and when the process is out of control.
A. data-control process
B. value chain analysis
C. BCG matrix
D. control-chart analysis





30. Which of the following is true of a control-chart analysis?
A. It cannot be used to detect randomness in operating results.
B. Its control boundaries are set using historical data.
C. It can only be used to establish average and upper limits of the measure.
D. It can only be used to establish average and lower limits of the measure.




Essay Questions

31. What are the core tasks of a CMO?

32. Explain the dimensions of the marketing planning process.

33. Discuss factors that influence the implementation of a marketing strategy.

34. Discuss how organizational designs help implement a strategic marketing plan.

35. What guiding points should be considered when selecting relevant marketing metrics?